Traverse City News and Events

Phone Scam Spoofs Munson Healthcare

Oct. 12, 2018

Officials at Munson Healthcare are warning residents across the area that phone calls purportedly from Munson with sales pitches are scams that have nothing to do with Munson or any of its affiliated operations. Munson Healthcare Telecommunications Manager Joe Dechow said the calls typically try to sell credit cards, insurance, trips, or try to trick people into turning over personal information such as Social Security numbers or bank account information. “Munson Healthcare is not trying to call people and gather personal information or sell anything,” Dechow said.
 
The phone calls, which include both prerecorded messages and live callers, show Munson Healthcare phone numbers on caller ID. “The problem is we only control our own phone system and these people can spoof our institution names or numbers, making it nearly impossible to trace these calls,” said Dechow.
 
Anyone receiving these types of calls should never provide any personal information, and can contact the Federal Trade Commission. Residents may add their number to a Do Not Call registry by going to FTC.gov. The website also has a link for reporting unwanted calls.

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